Solibri sub-processors

Here is the list of all our sub-processors.

Sub-processor Address Purpose of Processing DPA Products using the Sub-Processor Data storage location Data usage Processed Data
Amazon Web Services EMEA SARL 38 Avenue
John F.
Kennedy, L1855,
Luxembourg
Infrastructure
provider
Further information:
Link to AWS DPA:
https://d1.awsstatic.com/legal...


Link to AWS Supplementary Addendum:

https://d1.awsstatic.com/Suppl...


Information on sub-processors:

https://aws.amazon.com/complia...
Solibri Office, Solibri Site, Solibri Anywhere, Solibri Inside EU In product personal detail processing N/A
10Duke Software Ltd. 85-87 Bayham Street,
Camden, London, NW1 0AG
Identity provider Yes, part if the enterprise agreement Solibri Office, Solibri Site, Solibri Anywhere, Solibri Inside EU In product personal detail processing email,firstname,lastname
,phone number,activity data
HubSpot, Inc. 25 First Street, 2nd Floor,
Cambridge, MA 02141, USA
Marketing, data collection HubSpot DPA:

https://legal.hubspot.com/dpa
Solibri Office, Solibri Site, Solibri Anywhere, Solibri Inside EU Product update notifications and marketing email,firstname,lastname,
phone number
Salesforce, Inc. Salesforce Tower,
415 Mission Street,
3rd Floor, San Francisco, CA 94105, USA
MDM, CRM Link to Salesforce DPA:

https://www.salesforce.com/con...


The Sub-processors currently engaged by Salesforce are available here:

https://www.salesforce.com/con...
l/misc/salesforce-infrastructure-and-subprocessors.pdf
Solibri Office, Solibri Site, Solibri Anywhere, Solibri Inside EU Contract management email,firstname,lastname,
phone number,IP
Paddle Market
Paddle Payments

Paddle.com Inc.
House, 18-29 Mora Street, London, EC1V 8BT, UK
Core B, Block 71, the Plaza, Park West, Dublin 12, Ireland
54 W. 40th St. New York, NY, 10018, USA
Payment &
billing provider
Ask IT&Information Security Solibri Office (via eComm purchase), Solibri
Inside
EU email,firstname,lastname
Google
Analytics
Web analytics Google DPA:

https://business.safety.google...


Information on sub-processors:

https://business.safety.google...


Information on services where Google can act as controller and on how Google uses cookies in advertising:

https://business.safety.google...


Information on cookies, identifiers for mobile devices and similar technologies used to collect data:

https://policies.google.com/te...
Home pages, purchace flows, marketing EU
Google Ads Ads Google DPA:

https://business.safety.google...


Information on sub-processors:

https://business.safety.google...


Information on services where Google can act as controller and on how Google uses cookies in advertising:

https://business.safety.google...
https://policies.google.com/te...


Information on cookies, identifiers for mobile devices and similar technologies used to collect data:

https://policies.google.com/te...
Home pages, purchace flows, marketing EU
Google Tag Manager Tag management system (TMS) Google DPA:

https://business.safety.google...


Information on sub-processors:

https://business.safety.google...


Information on services where Google can act as controller and on how Google uses cookies in advertising:

https://business.safety.google...
https://policies.google.com/te...


Information on cookies, identifiers for mobile devices and similar technologies used to collect data:

https://policies.google.com/te...
Home pages, purchace flows, marketing EU
Linkedin Ads https://www.linkedin.com/legal...


https://www.linkedin.com/legal...
Marketing EU
Meta Ads https://www.facebook.com/legal...


https://www.facebook.com/priva...
Marketing EU
CookieHub Hafnargata 18, 230
Reykjanes bæ, Iceland
Cookie management https://dash.cookiehub.com/dpa/CookieHub-DPA-2023.pdf Home pages, purchace flows, marketing EU
Functional Software, Inc. d/b/a Sentry 45 Fremont Street,
8th floor San Francisco, California 94105
Web application monitor Link to Sentry DPA:

https://sentry.io/legal/dpa/


The Sub-processors currently engaged by Sentry are available here:

https://sentry.io/legal/subpro...
Solibri Inside EU IP
Chameleon Intelligent Tech Inc. Product adoption platform Product onboarding Ask IT&Information security for DPA agreement Solibri Inside EU email,firstname,lastname,IP
,activity data
Mixpanel, Inc. One Front Street, 28th Floor
, San Francisco, CA 94111
Usage tracking Link to Mixpanel DPA and list of their current sub-processors:

https://mixpanel.com/legal/dpa...
Solibri Inside EU email,firstname,lastname,activity data
Zendesk 989 Market St San Francisco,
CA 94103, USA
Ticket creation Information on Zendesk DPA and additional information on Zendesk’s privacy practices:

https://www.zendesk.com/compan....
Back-office operations EU email
Twilio North Wall Quay,
Dublin 1, Ireland
customer data platform (Segment) Data Protection Addendum:

https://www.twilio.com/legal/d...


Twilio maintains an up-to-date list of its sub-processors at:

https://www.twilio.com/legal/s...
Solibri Inside EU email,firstname,lastname,IP,activity data
Rakoo Arsenaalgas 8C, 6511 PE Nijmegen, Netherlands Elearning platform https://rakoo.com/en/privacy EU email,firstname,lastname, company name, license type