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Tammasaarenkatu 5,
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00180 Helsinki, Finland +358 10 548 6800
+358 10 548 6806
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Problem reporting template

This is the template for reporting a problem regarding Solibri products. e.g. Solibri Solution Center, Solibri Model Checker or Solibri Model Viewer Pro.

Information in this template in crucial for us to be able to investigate further the issue in question.

A short description of the issue you have encountered.

1. Please open the Solibri Model Checker or Solibri Model Viewer 2. Go to File/Help menu on the left column 3. Press “Copy to clipboard” button so that relevant system information will be copied to clipboard 4. Paste the information into this section of this template

Please describe in general what happened and also the following conditions as closely as possible, 
i.e. preconditions, reproducibility, steps how to reproduce, and expected / actual result

Describe if any special conditions apply, e.g. dual-screen set-up, plug/unplug adapters, etc...

Reproducibility

Has this problem been happening more than once?

Please describe what steps to take to make the problem happen again, be as precise as possible.

i.e. what were you doing or trying to achieve, when the problem appeared

What was the actual result of your actions?

Please attach any log files or screenshots that you may have available about the problem.

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