Solibri sub-processors and other controllers
| Sub-processor | Address | Purpose of Processing | DPA and Prohibited Use and Other Policies | Products using the Sub-Processor | Data storage location | Data usage | Processed Data |
|---|---|---|---|---|---|---|---|
| Amazon Web Services EMEA SARL | 38 Avenue John F. Kennedy, L1855, Luxembourg | Infrastructure provider | AWS DPA: Amazon Bedrock abuse detection mechanisms may apply to such Services. See here and applicable Service-specific documentation for more details.
| Solibri Starter, Essential, Advanced, Premium. Legacy products: Solibri Office, Solibri Site, Solibri Anywhere, Solibri CheckPoint AI Solutions | EU (all Software), US optional (only for Solibri CheckPoint) AI Solutions: EU and non-EU | AI Solutions’ provision | email, firstname, lastname, phone number, activity data In AI Solutions’ provision: all personal data in AI Solutions’ Input and usage data (logs etc) please see information in section “DPA and Prohibited Use and Other Policies”) |
| 10Duke Software Ltd. | 85-87 Bayham Street, Camden, London, NW1 0AG | Identity provider | Included in enterprise DPA | Solibri Starter, Essential, Advanced, Premium and Security+ Legacy products: Solibri Office, Solibri Site, Solibri Anywhere, Solibri CheckPoint | EU | In product personal detail processing | email, firstname, lastname , phone number, activity data |
| HubSpot, Inc. | 25 First Street, 2nd Floor, Cambridge, MA 02141, USA | Marketing, data collection | HubSpot DPA: https://legal.hubspot.com/dpa HubSpot sub-processors: https://legal.hubspot.com/sub-processors-page | Solibri Starter, Essential, Advanced, Premium Legacy products: Solibri Office, Solibri Site, Solibri Anywhere, Solibri CheckPoint | EU | Product update notifications and marketing | email, firstname, lastname, phone number |
| Salesforce, Inc. | Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA | MDM, CRM | Link to Salesforce DPA: https://www.salesforce.com/con... The Sub-processors currently engaged by Salesforce are available here: https://www.salesforce.com/con... | Solibri Starter, Essential, Advanced, Premium Legacy products: Solibri Office, Solibri Site, Solibri Anywhere, Solibri CheckPoint | EU | Contract management | email, firstname, lastname, phone number, IP |
| Google Ireland Limited | Gordon House, Barrow Street, Dublin 4, IE | Web analytics, advertising, TMS, marketing Infrastructure provider | Google DPA: Generative AI-Prohibited Use Policy | Home pages, purchase flows AI Solutions | EU and non-EU | In product personal detail processing AI Solutions provision | email, firstname, lastname In AI Solutions’ provision: all personal data in AI Solutions’ Input and usage data (logs etc) please see information in section “DPA and Prohibited Use and Other Policies”) |
| LinkedIn Ireland Unlimited Company | Gardner House Wilton Place, Dublin 2 DUBLIN, D02 AD98 Ireland | Advertising, marketing | LinkedIn DPA: https://www.linkedin.com/legal... LinkedIn sub-processors: https://www.linkedin.com/legal... | EU | |||
| Valve Branding Oy | Ludviginkatu 6 00130, Helsinki, Finland | Marketing, data collection and social media campaigns | https://www.valve.fi/privacy-policy | EU | |||
| Leroy Ltd | Sturenkatu 16 00510, Helsinki, Finland | Marketing | https://www.agencyleroy.com/privacy-policy | Home pages | EU | ||
| Meta | 1601 Willow Road Menlo Park, California 94025 United States | Advertising, marketing | GDPR Appendum: https://www.facebook.com/legal... Privacy Policy https://www.facebook.com/priva... | EU | |||
| CookieHub | Hafnargata 18, 230 Reykjanes bæ, Iceland | Cookie management, marketing | Data processing agreement (DPA) https://dash.cookiehub.com/dpa... | Home pages, purchase flows | EU | ||
| Functional Software, Inc. d/b/a Sentry | 45 Fremont Street, 8th floor San Francisco, California 94105 | Web application monitor | Sentry DPA: https://sentry.io/legal/dpa/ The Sub-processors currently engaged by Sentry are available here: https://sentry.io/legal/subpro... | Solibri Inside, Solibri CheckPoint | EU | IP | |
| Chameleon Intelligent Tech Inc. | Product adoption platform | Product onboarding | Contact Solibri IT & Information Security for DPA agreement | Solibri Inside, Solibri CheckPoint | EU | email, firstname, lastname, IP , activity data | |
| Mixpanel, Inc. | One Front Street, 28th Floor , San Francisco, CA 94111 | Usage tracking | Mixpanel DPA and list of its sub-processors: https://mixpanel.com/legal/dpa... | Solibri Inside, Solibri CheckPoint | EU | email, firstname, lastname, activity data | |
| Zendesk | 989 Market St San Francisco, CA 94103, USA | Ticket creation | Zendesk DPA and privacy practices: https://www.zendesk.com/compan.... | Back-office operations | EU | ||
| Twilio | North Wall Quay, Dublin 1, Ireland | customer data platform (Segment) | Data Protection Addendum: https://www.twilio.com/legal/d... Twilio's up-to-date list of its sub-processors at: https://www.twilio.com/legal/s... | Solibri Inside | EU | email, firstname, lastname, IP, activity data | |
| Rakoo | Arsenaalgas 8C, 6511 PE Nijmegen, Netherlands | Elearning platform | Privacy Policy: https://rakoo.com/en/privacy | EU | email, firstname, lastname, company name, license type | ||
| Verifone, Inc. | 1 Howard St, New York, NY 10013, USA | Payment & billing provider | https://www.verifone.com/legal/data-processing-agreement | Solibri Starter, Essential, Advanced, Premium Legacy products: Solibri Office (via eComm purchase), Solibri CheckPoint | EU | To process payment transactions, cardholder management, fraud prevention, and legal compliance | Transactional data, cardholder data, payment method, limited PII |
| SuprStack, Inc. | 2261 Market St #4576, San Francisco, CA 94114, USA | Notification delivery infrastructure | https://www.suprsend.com/dpa | Solibri Starter, Essential, Advanced, Premium Legacy products: Solibri Office, Solibri Site, Solibri Anywhere, Solibri CheckPoint | EU | To send and manage multi-channel notifications (email, SMS, in-app) | Email, first name, last name, notification content, workflow metadata |