Solibri sub-processors
Here is the list of all our sub-processors.
| Sub-processor | Address | Purpose of Processing | DPA | Products using the Sub-Processor | Data storage location | Data usage | Processed Data |
|---|---|---|---|---|---|---|---|
| Amazon Web Services EMEA SARL | 38 Avenue John F. Kennedy, L1855, Luxembourg | Infrastructure provider | Further information: Link to AWS DPA: https://d1.awsstatic.com/legal... Link to AWS Supplementary Addendum: https://d1.awsstatic.com/Suppl... Information on sub-processors: https://aws.amazon.com/complia... | Solibri Office, Solibri Site, Solibri Anywhere, Solibri Inside | EU | In product personal detail processing | N/A |
| 10Duke Software Ltd. | 85-87 Bayham Street, Camden, London, NW1 0AG | Identity provider | Yes, part if the enterprise agreement | Solibri Office, Solibri Site, Solibri Anywhere, Solibri Inside | EU | In product personal detail processing | email,firstname,lastname ,phone number,activity data |
| HubSpot, Inc. | 25 First Street, 2nd Floor, Cambridge, MA 02141, USA | Marketing, data collection | HubSpot DPA: https://legal.hubspot.com/dpa | Solibri Office, Solibri Site, Solibri Anywhere, Solibri Inside | EU | Product update notifications and marketing | email,firstname,lastname, phone number |
| Salesforce, Inc. | Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA | MDM, CRM | Link to Salesforce DPA: https://www.salesforce.com/con... The Sub-processors currently engaged by Salesforce are available here: https://www.salesforce.com/con... l/misc/salesforce-infrastructure-and-subprocessors.pdf | Solibri Office, Solibri Site, Solibri Anywhere, Solibri Inside | EU | Contract management | email,firstname,lastname, phone number,IP |
| Paddle Market Paddle Payments Paddle.com Inc. | House, 18-29 Mora Street, London, EC1V 8BT, UK Core B, Block 71, the Plaza, Park West, Dublin 12, Ireland 54 W. 40th St. New York, NY, 10018, USA | Payment & billing provider | Ask IT&Information Security | Solibri Office (via eComm purchase), Solibri Inside | EU | email,firstname,lastname | |
| Google Analytics | Web analytics | Google DPA: https://business.safety.google... Information on sub-processors: https://business.safety.google... Information on services where Google can act as controller and on how Google uses cookies in advertising: https://business.safety.google... Information on cookies, identifiers for mobile devices and similar technologies used to collect data: https://policies.google.com/te... | Home pages, purchace flows, marketing | EU | |||
| Google Ads | Ads | Google DPA: https://business.safety.google... Information on sub-processors: https://business.safety.google... Information on services where Google can act as controller and on how Google uses cookies in advertising: https://business.safety.google... https://policies.google.com/te... Information on cookies, identifiers for mobile devices and similar technologies used to collect data: https://policies.google.com/te... | Home pages, purchace flows, marketing | EU | |||
| Google Tag Manager | Tag management system (TMS) | Google DPA: https://business.safety.google... Information on sub-processors: https://business.safety.google... Information on services where Google can act as controller and on how Google uses cookies in advertising: https://business.safety.google... https://policies.google.com/te... Information on cookies, identifiers for mobile devices and similar technologies used to collect data: https://policies.google.com/te... | Home pages, purchace flows, marketing | EU | |||
| Ads | https://www.linkedin.com/legal... https://www.linkedin.com/legal... | Marketing | EU | ||||
| Meta | Ads | https://www.facebook.com/legal... https://www.facebook.com/priva... | Marketing | EU | |||
| CookieHub | Hafnargata 18, 230 Reykjanes bæ, Iceland | Cookie management | https://dash.cookiehub.com/dpa... | Home pages, purchace flows, marketing | EU | ||
| Functional Software, Inc. d/b/a Sentry | 45 Fremont Street, 8th floor San Francisco, California 94105 | Web application monitor | Link to Sentry DPA: https://sentry.io/legal/dpa/ The Sub-processors currently engaged by Sentry are available here: https://sentry.io/legal/subpro... | Solibri Inside | EU | IP | |
| Chameleon Intelligent Tech Inc. | Product adoption platform | Product onboarding | Ask IT&Information security for DPA agreement | Solibri Inside | EU | email,firstname,lastname,IP ,activity data | |
| Mixpanel, Inc. | One Front Street, 28th Floor , San Francisco, CA 94111 | Usage tracking | Link to Mixpanel DPA and list of their current sub-processors: https://mixpanel.com/legal/dpa... | Solibri Inside | EU | email,firstname,lastname,activity data | |
| Zendesk | 989 Market St San Francisco, CA 94103, USA | Ticket creation | Information on Zendesk DPA and additional information on Zendesk’s privacy practices: https://www.zendesk.com/compan.... | Back-office operations | EU | ||
| Twilio | North Wall Quay, Dublin 1, Ireland | customer data platform (Segment) | Data Protection Addendum: https://www.twilio.com/legal/d... Twilio maintains an up-to-date list of its sub-processors at: https://www.twilio.com/legal/s... | Solibri Inside | EU | email,firstname,lastname,IP,activity data | |
| Rakoo | Arsenaalgas 8C, 6511 PE Nijmegen, Netherlands | Elearning platform | https://rakoo.com/en/privacy | EU | email,firstname,lastname, company name, license type |